During the expected lifespan of your product your legal rights entitle you to the following: If your product is digital content, for example a subscription to a music streaming service, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality: If your product is services, for example tickets to a concert, the Consumer Rights Act 2015 says: 11.1 Prices of products, services and / or digital content (which includes VAT) will be the price indicated on the order pages when you placed your order. In respect of CCTV, this generally means video images. Membership packs will be posted within 1 month of purchase, subject to extenuating circumstances. 1.8 We will not use, share, broadcast or otherwise make public any images of individuals that are obviously private, or we believe may potentially cause offence, embarrassment or distress. 1.6 Guided visit/guided activities/guided talks shall be conducted by an NUFC staff member or a volunteer. 2.4 The Club reserves the right to re-brand or re-name the Membership scheme or introduce additional official membership schemes at any time. 1: Although they are known for their Black & white stripes Jersey, Newcastle United first kit colors were Red & White. 3.4 The Contract shall not confer any right of exclusive entry or exclusive possession upon the Client at any time. 5.4 Membership fees are paid upon application and can be submitted anytime during the course of a season. Newcastle Chronicle - 2018-07-23 23. Review of St James' Park. 4.2 Given the large amount of data generated by surveillance systems, we may store video footage using a cloud computing system. If we are unable to contact you, we will unfortunately have to treat the order as cancelled. "Conditions of Issue" means these terms and conditions governing the issue and use of a Season Ticket. 2.6 Save for official Club merchandise and/or other football-related clothing worn in good faith, you shall not bring into, use, wear or display within the Ground any sponsorship, promotional or marketing materials. (c) if a Match is cancelled after Client admission (whether before or after kick off) and such Match is not rearranged, the Client shall be entitled to a refund of 50% (fifty per cent) of the Contract Price for such Match. 14.1 If the customer fails to make a payment by the due date the Club may terminate the Agreement without further notice to the customer and admittance to the ground may be refused. 3.1 Our email or other confirmation to you, following your registration with us and/or using the registration screen on our website, with your acceptance as a Digital Member and providing your Supporter ID number is the point at which a contract will come into existence between you and us. 2.4 Images are monitored by authorised personnel 24 hours a day, every day of the year. 9.2 Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators. (b) such further period (if any) as the Club in its sole discretion reasonably considers is required, due to repairs, maintenance, rebuilding, delays in transportation, shortage of manpower or materials or other cause directly occasioned by, or attributable to the Force Majeure Event. 4.5 The Club reserves the right to vary the manner or system by which tickets for any of the Club's matches are allocated or by which Members will qualify for such tickets, provided that reasonable notice is given to Members. 2.5 The Club will process Membership applications in order of receipt. The reference to selling the Season Ticket includes: (a) offering to sell a Season Ticket (including, without limitation, via any website or online auction site); (b) exposing a Season Ticket for sale; (c) making a Season Ticket available for sale by another person; (d) advertising that a Season Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Season Ticket may not be offered as a prize in any promotion or competition; (e) transferring, lending or selling a Season Ticket to any third party as part of a hospitality or travel package; and (f) giving (or offering to give) a Season Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so); all save as expressly authorised by the Premier League or the Club. (b) A young persons Season Ticket concession is available to anybody over the age of 18 and under the age of 21 on 1 September 2022. to implement operational or technical adjustments and improvements. 449,286 talking about this. An anti-Mike Ashley banner at St James's Park, Newcastle United's ground, at a match in 2008. Any Tour may be cancelled, postponed, abandoned after commencement or rearranged and the dates and/or times of all Tours may be subject to change for any reason including factors outside the Clubs control such as, without limitation, pandemic, Covid-19 related guidance / laws / regulations / restrictions (whether at local government level or national level or football authorities level), adverse weather conditions, television broadcasting or cup competition requirements. 5.5 Fees are calculated per Membership package and relate to concessions offered from time to time, pack specifics and geographic area of origin. . 14.1 For the purposes of these Terms and Conditions and the Contract: (a) Data Protection Legislation means all applicable data protection and privacy legislation in force from time to time in the UK including the UK General Data Protection Regulation (UK GDPR) (as defined in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426) (as amended) and any other European Union legislation relating to Personal Data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of Personal Data (including, without limitation, the privacy of electronic communications) as amended together with guidance and codes of practice issued by the Information Commissioners Office or any other relevant supervisory authority; and. Newcastle United - get the latest NUFC news, Newcastle transfer news, fixtures, match reports, videos and photos from the Chronicle on ChronicleLive 2.2 A Home Match Ticket permits you to occupy at the Match the seat indicated on the Home Match Ticket or such other alternative seat of equivalent value as the Club may allocate to you at its reasonable discretion. The Club will proactively work with supporters who feel they have not been treated equally or fairly and commits to taking a balanced and fair approach to the resolution of individual issues or complaints. Highlights: Stoke City U21s 2 Newcastle United U21s 2. Persons occupying such seats are advised to check the weather conditions in advance of a match and, if inclement weather is forecast, wear appropriate clothing. 3.1 Use of a Season Ticket constitutes acceptance of the Terms & Conditions of Use. The Club reserves the right to refuse entry to (or to eject) any Client, Guest or group not complying with any such measures. 6.2 The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Away Match Ticket. Proof of date of birth (e.g. 2.1 By purchasing and/or accepting and/or holding a Home Match Ticket and/or using a Home Match Ticket to gain access to the Ground, you: (a) confirm that you have read, understood and accepted; (b) agree to be bound by and to comply with; and. Would be willing to swap for a male/female watch of similar value. 4. This list is not exhaustive and other purposes may be or become relevant. 9.1 The Club hereby excludes any liability for loss, injury or damage to persons and/or property in or around the Ground except in respect of death or personal injury resulting from negligence of the Club or any other liability of the Club which cannot be excluded under applicable laws. 2.1 The Client shall be entitled to the hospitality at the specified single match (Match) referred to on the Booking Form and/or in the Booking Confirmation ("Match Day Hospitality") at St James Park, Newcastle upon Tyne NE1 4ST (Stadium) upon issuance of the Booking Confirmation, at which point a contract will come into existence between the Client and the Club (Contract) subject always to payment of the contract price specified in the Booking Form and/or Booking Confirmation in accordance with clause 6 ("Contract Price") and the conditions set out in clause 3. 6.1 In order to gain admission to the Ground the Away Match Ticket must be legible and presented in its entirety at the Match. The Club will inform the Client whether or not the Club consents to the proposed change. 2.5 Membership fees are subject to an annual review by the Club. 1.2 You can contact us by telephoning our customer service team at 0191 201 8704 or by writing to us at stadium.tours@nufc.co.uk. 3.2 Gift Vouchers cannot be replaced if lost, stolen or destroyed. 6.6 Should any Season Ticket when applied for not arrive in the post after purchase, you will be required to sign a document confirming this and undertaking to immediately return the original Season Ticket to the Club should it come into your possession at any time. They're all ok, not much in the way of atmosphere but you get a bit more legroom and comfort and it's easier to get to the bars and toilets! 20.11 Please note St. James Park is a fully NO SMOKING STADIUM. Even that streaker from the other night is allowed in . 15.1 The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law. This policy outlines why we use CCTV, how we will use CCTV and how we will process Data recorded by CCTV cameras to ensure we are compliant with Data Protection Law and Best Practice. Any physical matter such as tapes or discs will be disposed of as confidential waste. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee. 5. 10.1 The Club reserves the right to change these Conditions of Issue from time to time, and shall notify you of such changes via publication on the Clubs website or any other appropriate means of communication if they materially affect your rights as a consumer. Club/NUFC/the Company means Newcastle United Football Company Limited. 7.5 In the event that your Home Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). such further period (if any) as the Club in its sole discretion reasonably considers is required, due to repairs, maintenance, rebuilding, delays in transportation, shortage of manpower or materials or other cause directly occasioned by, or attributable to the Force Majeure Event. 3.3 We will ensure that live feeds from cameras and recorded images are only viewed by approved members of staff whose role requires them to have access to such data. Subject to clause 4.2, below, the Club reserves the right to reschedule any Match without notice and without any liability whatsoever. 5.2 The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs. This might be because the product is out of stock, because the event has reached capacity, because of unexpected limits on our resources which we could not reasonably plan for, because you do not meet our criteria for Digital Membership, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product and / or service or because we are unable to meet a delivery deadline you have specified. 4.7 Neither a Membership Card nor the benefits of Membership may be transferred to any other person. Been here 5+ times. Surveillance Systems: means any devices or systems designed to monitor or record images of individuals or information relating to individuals. For the avoidance of doubt, the final decision on admission to the Ground belongs to the Box Office Manager. NE1 4ST Newcastle upon Tyne. These terms and conditions (Terms and Conditions) govern the agreement to be entered between:-. Any questions please ask Newer Post Older Post Home. "Home Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match. These are the terms and conditions which shall apply to your Club Membership. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs. 3.4 Once we have assigned you a Supporter ID Number, it will help us if you can tell us the Supporter ID number whenever you contact us about a specific order of goods or services from us. An additional charge will be levied for each additional participant. refrain from damaging, altering or removing any of the fittings, furnishings or equipment at the Clubs premises or any other premises at which the Match Day Hospitality is provided, and in the event of any such damage, alteration or removal the Client will pay to the Club (on demand) the cost of reinstating, repairing or replacing any such damage, alteration or removal; such statutes and regulations governing the use of the Stadium or such other Club premises at which Match Day Hospitality is provided, whether made by local government, football authorities, national government or a licensing authority or otherwise including but not limited to the Football Spectators Act 1989, the Sporting Events (Control of Alcohol) Act 1985 and the Football Offences Act 1991 (all as may be amended from time to time); such reasonable regulations as the Club, or the owners of any other premises at which the Match Day Hospitality is provided, may from time to time make governing the use of the Clubs premises provided that such regulations are available for inspection by the Client; any and all instructions of any steward or Club officer or employee and/or any police officer; and. 20.10 The Season Ticket may also be used to gain free admission to home Reserve league fixtures. They are bonds which give the holder the right to have a season ticket until 2092 with . Event Images, Competition Images and images of individuals recorded by CCTV cameras at the Premises and/or in the workplace are Personal Data and therefore subject to the Data Protection Law. If you think that there is a mistake in these terms, please contact the NUFC Tours Team to discuss. Ashley was reviled by many supporters. 15h. 4.3 All Membership Benefits are subject to change at any time. 1.2 Mobile telephones and other mobile devices capable of capturing Material are permitted within the Premises, provided that: (a) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purpose); and, (b) no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites; or. The Club reserves the right to require the immediate return of the Season Ticket at any time. Of course, Newcastle United's potential as a super-club-in waiting has been clear for some time. 15.3 The Client acknowledges and agrees that should the behaviour of the Client or any of its representatives or Guests be deemed by the Club to breach these Terms and Conditions or the Club's safeguarding policies, the Club reserves the right to take such action as the Club in its sole discretion deems appropriate (including but not limited to) the referral of any matter to external organisations such as the Police or Local Authority Designated Officer (LADO) / Social Care Services. Saudi Arabia's . (d) you have a legal right to end the contract because of something we have done wrong. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Conditions of Issue or the Terms & Conditions of Entry. The Club reserves the right to vary at its sole discretion if necessary any allocated seating, facilities or services or any part of the designated hospitality area(s) which form part of the Match Day Hospitality (including without limitation in accordance with the Supporter Code of Conduct and/or the event of any covid-19 related issues / laws / guidance / regulations / restrictions, construction, development, maintenance or other works, force majeure or unforeseen circumstances affecting such hospitality area(s) and/or the Stadium) in which case the Club will use its reasonable endeavours to ensure that the alternative seating, facilities or services provided are of a comparable standard and quality to those originally allocated. 5.3 The Gift Voucher recipient cannot request a cash refund for the Gift Voucher at any time. 8.3 Only limited numbers of people will be involved in any covert monitoring. Charges for the Tour will be calculated (or recalculated, as the case may be) on the final number provided or the number actually attending, whichever is the greater. 14.5 Monitoring Calls: We may monitor or record calls for security purposes and to improve the quality of our services to the Client. A piar of Platinum Bonds or debentures for the platinum club at Newcastle United. 1.10 For the purposes of these competitions, on occasion we publish and/or use images in order to celebrate the success of the winners and to promote Club competitions (Competition Images). Platinum Club membership is priced at 3,000 plus VAT. 3.5 This policy is non-contractual and does not form part of the terms and conditions of any employment or other contract. Chelsea have announced they are to establish a Fan Advisory Board to facilitate engagement between the club and their supporters. Ali Ali May 1, 2022. 4.2 Responsibility for keeping this policy up to date has been delegated to the Head of Operations and the Head of Safety and Security. If the change is possible, the Club shall inform the Client of any changes to the price of the Tour, or anything else which will be necessary as a result of the requested change. 8.1 All Away Match Ticket holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and may also be used in accordance with the NUFC CCTV and Imaging Policy as updated from time to time and available on the NUFC website at www.nufc.co.uk. During the course of a Season Ticket Tours team to discuss contact by... The proposed change whether or not the Club and their supporters numbers of people will be posted within 1 of! 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