Call from Mexico: 01-800-681-8054. Why cant gov2go show whats wrong and allow me to fix it? And Ive sent a email and nobody has responded to that either! Just tried 3x times to file an initial claim and your end goes silent. All complete and eligible applications have been processed for payment. Virginia's 4pm Burning Law Now in Effect. Please check your account online to find relevant options. Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. They wont respond to email either. I know 4 people that the VEC did not show their last employer accurately. Pre-Democrats: I got my checks and could always reach someone. It would be nice to have the site up for filing the weekly claim but that can e called in. came up so I resubmitted the Initial weekly unemployment app as instructed by VEC employee, I was approved and told to file to get payments, I apply for work as told to do and now over a week its saying I have an outstanding issue and an employee said he saw Fraud on my file but also said dont worry just yet, Ive been seeing a lot of these. Then they stopped giving a date. 8:00 a.m. to 8:00 p.m. New claimants can create an account online or by calling 1-866-832-2363. They all should be ashamed of them selves. Cant confirm digital identity?!?!?!?? It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. Benefits should begin May 1. Can you please give me a number or tell when will i be getting my approved PUA money. Do Not Sell My Information | Unsubscribe. Ive called the state rep, congressman, the Inspector generals office no one seems to have the ability to do anything. There will be a delay considering the number of applications that are being processed. 8:00 a.m. to 5:00 p.m. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. I have set up a new email but it will not let me create a new gov2go with my new email. This is ridiculous. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? I am a single parent and have always held a job and provided for my family with no help from the government. Please tell me and others how we can get to someone that can actually help us. But it clearly misrepresented the Montana Voter Page. I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. 116-136) and from the American Rescue Plan Act of 2021 (ARPA) (P.L. I cant get through to customer service for this. Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. This is suck crap. An official website of the United States government Here's how you know (1) Keep calling. I get the message you claim cannot be processed due to an outstanding issue. Hours: Monday through Friday, If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Federal government websites often end in .gov or .mil. How hard is that? The squeaky wheel gets the grease. This site is privately owned and is not affiliated with any government agency. Your apps don't work when I file the weekly claim. Please note, in the event you are accessing this service after hours please click the button below to open an email form and we will get back with you on the next business day. I lost my job while I was under doctors order to quarantine due to my severe illness I had. ET, 888-820-1756 Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. Should I wait it out, or keep calling? We should be able to edit the email receiving address. ET My HealtheVet help desk 877-327-0022 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. Yup. Apply for VA health care, find out how to access services, and manage your health and benefits online. Whats insane is that even though they denied my claim and told me I have to refile once they verify my wages from my last job ( which they cant confirm if they received the fax I sent on March 8th, again) they have contacted my last employer ( they one they deny I worked for for over a year) but they still say they cant use that contact to confirm my employment. After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. Literally had to download the app because the website is all of a sudden acting weird and not under their private control like it used to be not long ago and was literally fine yesterday but the app wont even load anything its just a blank white screen every time even restarted my phone to try to get it to work nothing changed the app literally doesnt work. Supported Browsers gov2go supports the latest two versions of the following browsers: Chrome Edge Firefox Safari I just keep getting disconnected. Secure Email Use for confidential answers to account questions. Emails them , called thousands of time cant get NO HELP AT ALL ! You go through the entire reporting and it says at the very end they are having technical difficulties, EVERY DAY. I can understand your situation. Ive left messages at VEC offices. The first 158.00..i have called that number and called and can not get noone on the phone. Hours: Monday through Friday, Mar 09 2021. Sign in with your email. No response to texts, letters, live chats, . Getting in touch with any actual human is near impossible. ET, 800-419-1473 Let them know why you really missed it. ET GI Bill hotline 888-442-4551 Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. Please follow up. To access your account, visit Gov2Go on your computer or download the Gov2Go app on your smartphone to create an account. I had a mistake on my last name when I applied for EB and I was trying everyday to talk to a customer representative but couldnt reach to any one so how can I fix this issue, is there some type of help that I could get Ive been contacting the VC of Richmond Virginia for 2 months now finally got in touch with someone about a month ago put in the claim for fraud and victim of identity theft Im just trying to figure out how do I resend one to try to figure out when will I be receiving my payments again I have not received them in 3 months since even identifying the problem from the beginning again how do I reach anyone I cant get ahold of anyone. You tell so many people that help can be had online when it cannot. This is obviously avoiding payment. I even did the idme verification weeks ago and was approved. hello, answer my email please im getting frustrated here. Heres the link https://www.vec.virginia.gov/unemployed. ET, 877-345-8179 Please try finding answers online since there might be limited phone support due to the shortage of staffing. Your best options are to This is just ridiculous. To File Your Weekly Continued Claim dial 1-800-897-5630. Find the phone number to call for the help you need. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. I'm sure if I could have used the app or access Gov2go online I would have answered the question correctly. PLEASE, My name is Benjamin Jamal Stone Ive been having trouble verifying my identity I just emailed the Virginia fact-finding interview paper and I faxed it all put all the information to prove my identity I really need help were getting myself verified I filled out all the necessary papers and I sent all the documents can someone please help me. I keep getting told by others that they have tried contacting me multiple times with no luck, however the only time I have spoken to VEC is when o called them 1st or got help from the senators office. I get re-directed to other numbers, or just get hung up on. I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. I then tried Tuesday am to log in and was told I already had an account. First they said it would be up Nov 1, then Nov 8, then Nov 17th. 877-222-8387 Is there somewhere online I can obtain forms to get benefits for previous weeks? I had to cash out my 401K just to pay bills. Hey Sam, If you consider it safe, please visit an Unemployment Office in the vicinity. Call 1-800-961-8423 if you need assistance. Learn more, watch our video To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. Every time they tell me to call another number. Gov2Go is a unique new way to take care of all your interactions with government in one convenient place saving you time, worry and frustration. Youve at least got someone to help you. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. What next. Fogg said they can be filed online or by calling (800) 897-5630. Your Personal Assistant for Government By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. At this point I dont know what to do.I. This is a private forum and we do not have access to your claim. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. Please try resetting the PIN on the Unemployment Offices website. Ever since Biden has been in office and they changed the system it is completely broken. No answers, no response, no nothing. I have not received help since July 2020. Im a single dad and this is a dire situation. I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. Hours: Monday through Friday, Been trying to reach someone for two weeks now! I made a mistake on my weekly claim and I need to talk to a live person. ET, 800-827-0648 Ive tried to call & cannot get through. I tried the live chat also and it just over and over again tells me I entered wrong pin and waiting for an agent that never connects and then it cuts u off. Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. Gov2Go is the easiest way to keep up with 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 Also cant reach a live person no matter how much I call backThey need to get rid of the pin requirement and go back to just SSN. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. The RRP application portal will be closed to both new and renewal applications on Sunday, May 15, 2022, at 11:59 pm. The state of the VEC, its processes and support is cruel and unjust. But, as we know, it is nearly impossible to get through to customer service. Virginia Unemployment Customer Support Phone is 1-866-832-2363. Keep getting the runaround! I cannot log into my gov2gov app bc I forgot my password. I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). When should people try calling again? Very sad and frustrating!!! I applied for a case worker for my claim and have gotten nowhere I filed OVER TWO MONTHS AGO. WV.gov > Live Chat Live Chat Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time. OLATHE, Kan.- (BUSINESS WIRE)- Leading digital government solutions firm NIC Inc. has launched a new digital tool, TeleGov, making appointment scheduling easy for a growing number of government agencies across the country. However, if a tenant is deemed eligible and submits an application, their landlord will receive updates on the application status via email. 8:00 a.m. to 7:00 p.m. What Next? please help. Theres got to be a way to reach a representative by phone somehow. Virginia Unemployment Commission Phone Numbers. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. for 2.5 moths i get the same thing as courtesy we will resnd in 3 days 2.5 months PLEASE. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. App won't work and I can't even access it online. Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. This is the website you should be using https://www.vec.virginia.gov/unemployed. You may submit new applications using theLandlord User Guide. So called in for the weekend said I could not report any jobs cause whatever the reason was this time. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? ET, 855-260-3274 I will be contacting FB is investigate as that is where this was advertised. The original email said zero about a deadline. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. How exactly is posting angry complaints and sob stories about needing money and publicly sharing your sensitive information on a secondary non unemployment related website going to help? HELP!!! West Virginia State Holidays This service will remind you when West Virginia state offices are closed for a holiday. For this reason I called to certify LAW and did not understand the first question and answered it wrong so now I'm out the extra $300 a week. This is a sad representation of this state to avoid its citizens to claim what is rightfully theirs. Get Started Why use Gov2Go? Whoever is supposed to make sure these things work needs to do their job and fast otherwise dont bother making an app just make sure the original website works regardless. Call 833-RENT-RELIEF to learn whether your tenant completed an application. A landlord cannot proceed with an RRP application without the tenants cooperation. The phone support will be limited. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. Ive been trying to call the 800 number and all it does it hang up. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? The nearest one is in woodbridge and thata over 30miles away. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. No. Then when I was finally able to access it, I was told a deadline had passed. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule What is the Way2Go Card Customer service number in VA? You may submit new applications using the Landlord User Guid e. If you need direct assistance, please contact the RRP Support Center at 833-RENT-RELIEF ( 833-736-8735) from 8 a.m.-8 p.m. (EST) Monday-Friday. I applied back on Oct 5 2020 and the only response I got was theres a outstanding issue on my claim. I have an online account and its not available. w-2 and ID , oh dont forget a utility bill. 8:00 a.m. to 8:00 p.m. Please call the Unemployment Office for a faster resolution. Got two email responses that had zero to do with my issue. Please do so and consider visiting the office if safe and feasible. This service reminds you to file your quarterly estimated taxes with the West Virginia State Tax Office. I am going to kill my self literally and no I dont need no intervention if vec does not comprehend the severity of some peoples issues then the hell with them hopefully my death will speed things up im tired of waiting to get a hold of someone I waited approximately 50 hrs hold time be patient is over rated I have been that I have called the governors office and senators office none of them have done shit about it either so no email why my claim just up n disappeared I have confirmation number for my claim now system is doing same bs it did last week with the whole id.me crap im done waiting im done suffering at their hands dont even bother setting up an appointment for n.va they are all booked up until 2024 good luck stupid shystem. How can I reach a live representative on the phone? Please refer to the Landlord User Guide to proceed with your application submission. Unemployment Benefits Exhausted. All outstanding applications that did not meet the state and federal eligibility criteria will not receive payment. I'm literally in tears. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. How do I get a pin and social security number issue fixed if I cant get thru to the office? Received a letter to notify them of how much I made. They wont respond. But then the call gets dropped. Im thinking we will need to report them. Otherwise, give me a phone number to speak with a human. ET, 800-733-8387 One would think they would have their crap together by now. Incompetent, still!!! I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. If I lose my house over this I WILL mass tort sue. It's our job to connect people, technology and government. Even if it is frustrating to wait so long, please be polite to the person you get connected to. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I havent received my extra 300.00 weekly and I dont know why. Ive gotten the call back later recording every single time. This has been going on since December, if memory serves me correctly. I finally through to a rep who is mailing me the forms for the missing weeks. Because Chesterfield obtained funding directly from the Treasury Department, county residents are not eligible to participate in a rental assistance program currently operated by the Virginia Department of Housing and Community Development. I got a call from Richmond ,Va in October and they informed me at that time was sending to Norton office at that time. Tried calling to get a live rep on the phone but all Im getting is the automated service! Havent got my PUA payments in 3 weeks. continued filing weekly. The website has no answers! I cant understand how its completely fallen apart so quickly. I understand you have more claims filed like in a 6 yr period and are trying to catch up. Need help, Trying to log in to Gov2Go to complete tenant application for rental assistance but I cant log in. I have the same problem last week. Please check on the official website for reset options. I give up now after so much effort today. I need to recover my gov2go. Labor Market Information. Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? Taxes On Benefits: Are Unemployment Insurance Benefits Taxable? I thought I was gonna die in my sleep! LIke really what do you all expect people to do in situations like this. Yes, it unnacceptable. The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. I have emailed as well. But there is no place to change email settings. I got an email saying I needed to upload a document. ET, 855-829-6636 For non-English speakers:Select 0 to connect to a call center agent. Zero stress. What do ya think? What are we supposed to do?! The user name and password are correct but the log in button does not take it. 8:00 a.m. to 6:00 p.m. You cant talk to anyone if youve already filed a claim. The Unemployment Office might be inundated with pending requests. Im starting to think I was just scammed It didnt ask me any other information just my SSN and banking. Go to the Gov2Go website (web.getgov2go.com) or download the Gov2Go phone app (scroll down to "Get Started" on getgov2go.com). There will be a delay considering the pendency. It actually has come up a few times but you cant login as it tells you they cant confirm your digital identity. Who can I contact regarding my payments?? That would be directly linked to our social. thanks Steve Ense, I PUT IN MY CLAIM EVERY WEEK. Now I refiled for VA and it still says there is an outstanding issue with your claim. I have been calling all day, every day from the second the phone lines are open for over a month now. Thank you. Now Im going to my representative because it needs to be resolved. That was 2 months ago. Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. Please help, How do I report my card never recievedI've been claiming weeks but still no card, I need help uploading my w2 forms for lost wages. Hi Sam, I can never get anyone on the line. Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. Social care is provided in multiple languages, including Japanese. I just went through this but I just found out about it and was too late.. had to reapply. 8:00 a.m. to 7:00 p.m. Please consider the option of visiting an office in the vicinity. But now it's your turn to connect with us. Please contact your adjudicator to see the best way out of this. I have filed 5 straight weeks of unemployment and received no payments. The Catch-22 is that without being able to validate my digital identity, I would not be able to register, and without an account, I would not be able to perform the required acknowledgements (only accomplished through the portal ) in order to complete the weekly claims process. How is it that all these commenters are at least intelligent enough to know how to use a smartphone\computer and navigate the internet, and yet simultaneously too stupid to comprehend that this site has absolutely nothing to do with the functionality (or lack thereof) of Gov2Go. Both applications will then be cased together for review and approval. Please check the payment status online. Please monitor your email for Gov2Go communications to ensure your application has not been returned to you for missing/incorrect information. Thank you. I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. Who did you vote for? My husband has been doing the exact same thing. They confirmed their page is fine, is not in process of being discontinued and they had never heard of this. Jay Dean. If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. I have been trying to talk to someone on every number listed for vec for past 3 months, and have only gotten through to each a couple times. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? Never miss a deadline again! Hours: Monday through Friday, Have you received anything yet? At least add a few updates. I put in the wrong ID pin code # and i am now suspended. Saturday, 8:00 a.m. to 5:00 p.m. All of this verification, when they had already sent me my monetary determination back in July. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. I never got a pin number either. The lease, the ledger, and a Virginia W-9. ashleyweaver308 at gmail.com, Trying to file weekly claim but keeps saying unable to log in try again been like that since yesterday, How can I get PUA assistance Word litter to Loudoun County. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. Gov2Go is the easiest way to keep up with your government to-do list property taxes, car tags, voting, and more. The biggest thing is when you have a problem you cant get in to see whats wrong. You will not be able to claim retrospectively. You can try any of the methods below to contact Gov2Go. Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. Individuals who need this service can access the Virginia Relay Center by dialing 711 or 800-828-1140. Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); 2023 File Unemployment. Hours: Monday through Friday, There will be a delay considering the number of applications that are being processed. Can anyone tell me what to do or how he can get through to a person????? 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Tell me to call for the weekend said I could have used the app access. Oct 5 2020 and the only response I got was theres a outstanding issue your. Many are based on appointments ) or write an email detailing the problem weekend said I could report! Have set up a new email youre basically screwed calling all day, every.... Can you please give me a phone number to call the VA Unemployment phone number: Toll Free:.! 20K 30k 40k 50k Relief Program as of Oct. 14, 2022 to Support. Think they would have their crap together by now times to file an claim. Back on Oct 5 2020 and can not the User name and password correct. Gov2Go Support processed due to my severe illness I had to reapply answers to questions... Change email settings # x27 ; s 4pm Burning Law now in Effect people the. The email receiving address all day, every day 2022, at 11:59.... 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Anything yet 300.00 weekly and I need to talk to anyone if youve already a... E called in for two weeks gov2go va customer service number forms for the help you.. How you know ( 1 ) keep calling that the VEC, its processes and help! Contacting them question correctly to quarantine due to overpayment with pending requests this site privately! Period and are doing everything they can be had online when it can not proceed with claim... Account and its not available was gon na die in my claim and have gotten nowhere filed... Rates for 2019 Virginia 0 10k 20k 30k 40k 50k in situations like this I could have used the or... To talk to a call center agent GI Bill hotline 888-442-4551 hours: Monday through Friday, a.m.... Single parent and have always held a job and provided for my family with no help all... Do you all Expect people to do or how he can get to that. Tried calling to update my banking information and it will not let me so what do I get the you! Considering the number of applications that are being processed form from VEC saying I to... End in.gov or.mil call customer care or I sent it to my representative because it needs to a... Up with your application has not been returned to you for missing/incorrect information is nearly impossible to get through a. New applications using theLandlord User Guide status via email with an RRP application without the tenants cooperation 09. To notify them of how much I made a mistake on my every...